Having wireless troubles in the second session I am attending. Talk will be focused on tips and techniques to improve product blogs. Presenter is Dave Coustan – http://blog.extraface.com This talk is about product as in product development not retailing per se.
Here’s my paraphrase of Dave Coustan’s talk:
Tip 1. Think of your product as a Point of View
Defines a way of looking at a product.
The job isn’t just done on your blog, you need to carry your point of view through your comments on other blogs.
Dreamhost vs. Lunarpages is used as an example of a point of view – oriented blog. Larger discourse on the ethics of hosting.
Tip 2. think story arc, not monster-of-the-week
Example – Earthlink — multi-post feature on Earthlink’s startpage creates ’story arc’ – builds engagement, sense of time, and investment of the user through participation ( returning to read subsequent articles).
Tip 3. Organize revision cycles for a human being. Make it easier for the product team to write about what they’re doing, by giving them a context.
Tip 4. Who gets to break product news? Break (in the journalist sense) your own story – let the product team make their press releases truly meaningful. Play nice with your PR team.
Tip 5. Create and foster a subculture. Encourage tribal/cult branding – reward your community with attention and possibly schwag.
Bonus tips:
Make the lame interesting [like that's easy] Example – usability lab from del.icio.us — a little humor, a little “don’t take yourself to seriously attitude” helps the dry material to be more meaningful.
Grab from the mail bag.
be specific when asking for feedback [yes always guide the call to action - that's good marketing]
Throw in a cute animal [as a bunny owner I find this especially meaningful]
— post session —
New terminology “Dark Blog” internal closed blog that can’t be read outside the corporate network.
Getting feedback — lure ‘em with candy. Encourage participation by using contests, and directly soliciting feedback.
A word about my Barcamp posts
18 10 2008If you know me, then you know that I have both a math and art background. I used to be a webmaster, and I was a co-founder of a company that did java development for telephony companies and one that built middleware for mobile applications. So even though I make my living as a brand consultant and usually fill this blog with musings on branding and the occasional mention of an art show, I still consider the Atlanta Internet technology scene to be part of my turf. Barcamp Atlanta is an extraordinary event that is happening this weekend at Ga Tech’s ATDC building. It is the secind year in a row, and I did last year what I am doing this year – trying to capture a little flavor of the event by writing some blog entries on the spot. The writing style is much more extemporaneous than my usual posts, and probably has a higher percentage of typos and grammar crimes. Forgive me. Indulge me, I think this is an important event. It is at place like these that nascent technologies can start to find their foundation, can start to spread to the bright and creative technologists who can turn them into cool companies and even revolutions in how we communicate. The reportage here is rough around the edges for sure, and woefully incomplete, but if this stuff interests you, seek out the tag barcampatl, or barcampatl08 around the web. You may find that there is an interesting spirit and some cool concepts floating around this event.
Not in Atlanta? Then check out barcamp.org and see if there is one happening in a city near you.
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